{CX} Customer Experience.
{Vantage} Having a Focused Perspective.

At CX Vantage, we get it. We work with our clients to understand where they are in their market and grow strategy journey. It could be a pre-revenue, early- or late- stage company, product, market expansion or recapitalization—name it—our resources are equipped to align and deliver the expertise needed for optimal market strategy results.

Integrating traditional and digital experiences

We have a sharp edge by leveraging years of mission-critical expertise in operating in all workstreams and strategies of brand, marketing, and sales. These areas are the hub of all the important spokes in building and managing a business. Our experience pulls from all marketing disciplines in different stages a business may require.

We are equipped to align quickly and efficiently with our customers’ needs with a laser-focused mentality to ensure results are delivered in the areas most important. This type of expertise only comes from being on the frontlines of defense operating with smart execution, mindful budgets, and collaboration that only comes with experience. 

Passionate Experts

Large enterprise to entrepreneurial expertise is bundled into a simple and clear mission, deliver results to build a competitive go-to-market framework. Through years of experience executing in a wide-range of business climates, industries and businesses, and cultivate relationships. We have helped businesses create their brand presence and achieve their goals.

Analytical Approach

Our service includes a comprehensive consult to help identify gaps and opportunities, and results in a comprehensive report that includes a project pnla with timelines a cost analysis. Our individualized plans are made up of quality services that will help you get there quickly and smoothly.

We Get It

At CX Vantage, . We work with our clients to understand where they are in their market and grow strategy journey. It could be a pre-revenue, early- or late- stage company, product, market expansion or recapitalization—name it—our resources are equipped to align and deliver the expertise needed for optimal market strategy results.

Menu of Capabilities

 
  • Pre- and Post-Integration – represent the integration team to govern the internal and external community experience that will be impacted by the merger, acquisition or other transaction such as a recapitalization.

     

  • Digital Transformation to Brand to Market Strategy – synchronizing the brand evolution and digital application (customer portals, social media, PR, website, etc) of the company and products through a value-driven framework that is competitive, fresh and service-leading practices.

     

  • Fraction CMO – assess, define and implement a high-producing ‘internal’ marketing team that is aligned with sales and company growth objectives. Also, to support the marketing, branding and communications efforts with an outsourced team that is managed by CX Vantage’s marketing team or augment company’s existing resources.

     

  • Internal and External Communications – develop and standardize a communication framework to effectively and efficiently communicate with all company stakeholders (whether crisis or informative driven or event-related) to support the overall associates being in the know, account and customer service support efforts.

     

  • Integrated Marketing, Communications, Branding, and Product Strategy – orchestrate a go-to-market aligned with company objectives to produce demand generation, retention channel engagement programs and relationship capital gain programs that build wallet and market share equity through (tra)digital engagement.

     

  • Quarterback for Company and Agency Alignment – define and oversee the company’s objectives and investment with PR, Creative and Ad Agencies to ensure a cohesive and integrated plan, deliverables and outcomes are synchronized and aligned with the company’s internal knowledge base and goals.